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Screen Frozen - Apple Logo Visible on Screen - Low Space Issue

Hello All,

I am using 11 Pro and screen got freeze might be due to space low, only apple logo is visible on screen.

I have tried to use my phone via restore mode , no luck on it.

Also, i have attached my phone with MacBook for more than 1 hour but its not showing either in iTunes or location.

Please provide the solution so that i can access my phone again.

Regards,

Rohit

iPhone 11 Pro, iOS 13

Posted on May 23, 2020 9:44 PM

Top-ranking reply

Community+ 2024

Level 10

414,074 points

Posted on May 24, 2020 3:40 AM

You still see a black screen after charging, force restarting, following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

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