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Final Cut Pro and Spinning Beach Balls

Hello - I just got a new MacBook Pro 13", 2 Ghz i5, 16gb RAM. Trying the Final Cut Pro demo and even on the most basic of projects I'm getting repeated beach balls. Wondering if there is something I have setup wrong? Could it be a hardware problem? Catalina issue?

Posted on May 24, 2020 2:29 AM

Reply
217 replies

Jun 7, 2020 5:15 PM in response to brettfromweatogue

After some investigating it actually looks like a Mac OS issue not a Final Cut Pro issue linked with the 10th gen CPUs so please can everyone also submit a form for Mac OS and report it as a bug report and explain your issue

Here is a sample that I wrote:

There is an issue with MAC OS and the new 10th gen CPUs when using applications such as after effects and Final Cut Pro. There is clearly a bug that is causing this issue. It looks like it's linked to the GPU on these new 10th gen processors potentially with with the G7 graphics. please fix this problem as I'm sure you're aware that many customers are returning these MacBook pro's with these new 10th gen processors because they cannot use it with these Pro apps. I am using Mac OS Catalina 10.15.5


Link is down below:

https://www.apple.com/feedback/macos.html

May 24, 2020 3:27 AM in response to brettfromweatogue

Does it clear up or crash? For how long are the beach balls up? What are you doing when this happens? I recently finished a project and got a lot of them and would immediately just pull my hands away from the keyboard and mouse and wait it out. (The hand is quicker than the processor!) Was usually some long I/O operation. Usually they wouldn't last long, but sometimes it would just hang. After a minute or two and watching nothing happening except cpu accumulating in Act. Mon. I'd force-quit it. Memory pressure was always green.


Really need some more details here.

May 24, 2020 4:16 AM in response to betaneptune

Spinning beach ball for between 5-20 seconds. Seems to happen when scrolling around the project. Sometimes after simple tasks like adding a transition. Using the


happening way too often though for such simple projects as two 10 second iPhone movie clips and a transition or the demo material from this training Apple links here: https://www.rippletraining.com/articles/getting-started-final-cut-pro-10-4/ makes me think there is either a setting or hardware issue since it’s a new Mac.

May 24, 2020 4:31 AM in response to brettfromweatogue

It usually happened for me when loading a project from disk. I just assumed it was doing the needed I/O and waited it out. I can't recall what other conditions it happened under, if any. I do recall once that using the eyedropper too many times would sometimes cause an instant crash. No beach ball, no error message -- the entire FCP window just suddenly goes bye-bye. I now do seem to recall that happened (the beach ball bit) at apparently random times and sometimes cleared up and sometimes just hung minute after minute, requiring a force quit. I think maybe it did just suddenly crash at other random times.


Oh, my setup:

Various versions of FCP 10.4

macOS 10.13.6 (High Sierra)

May 24, 2020 6:09 AM in response to brettfromweatogue

Sorry for the typos here. Was on my iPhone when responding and apparently did a weird copy and paste.


Spinning beach ball for between 5-20 seconds. Seems to happen when scrolling around the project. Sometimes after simple tasks like adding a transition. Using the material from this training Apple links here: https://www.rippletraining.com/articles/getting-started-final-cut-pro-10-4/ makes me think there is either a setting or hardware issue since it’s a new Mac. This is happening way too often though for such simple projects as two 10 second iPhone movie clips and a transition or the demo. I would drop by an Apple store and have them watch the issue and see if I've got something wrong either in settings or the hardware itself because it's hard to explain exactly but of course...the pandemic is stopping that from happening. Thanks for trying! I just can't believe this is expected performance from a brand new MacBook Pro and a simple project. If its as a 30 minute video with tons of clips and work I'd understand...

May 26, 2020 12:22 PM in response to brettfromweatogue

Exactly the same issue here with the same model. I called Apple Support and when I suggested that there is a problem with FCP/ 2020 MBPs compatibility, the guy said that he didn't get enough phone calls about it, so it must be my individual issue! Judging by so many people talking about this here and on YouTube - I don't think so!!


I'm not sure what to do, I've got 5 days to return it. I'm worried that it'll take them forever to release a fix. Or even worse, that it's a hardware issue.

May 27, 2020 7:49 AM in response to arcticq

I have a case open since the 15th about this problem, they have taken my machine and are sending me a new machine but I know this will still happen, I will keep everyone up to date but it'll be a few days at least before I get my new machine. Once it arrives I'll do my tests and report back here and to Apple, they still do not acknowledge that it might be a final cut pro issue.

Final Cut Pro and Spinning Beach Balls

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