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User profile for user: Jhonmorgan76
Jhonmorgan76 Author
User level: Level 1
5 points

Unable to activate touch id on this iPhone

I am using my iphone 6s while its charging and thein i saw finger print and home button not working. Then i turn off my iphone and power on after 2 minutes.Then it shows (unable to activate touch id on this iphone)

what i do i install iOS 13.5 also but my touch id is not working what i do now??i also do reset all settings but its not working . In settings touch ID and passcode add fingerprint option is grayed out what id do now please help me this iphone is life for me because my father gave me this iphone as a gift please help me its very precious for me

iPhone 6s, iOS 13

Posted on May 24, 2020 7:14 PM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
150,330 points

Posted on May 24, 2020 7:28 PM

See this link help, but if nothing works, you're going to need to visit an Apple Store Genius Bar (if one is open near you) or an Apple Authorized Service Provider --> If Touch ID isn't working on your iPhone or iPad - Apple Support

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Unable to activate touch id on this iPhone

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