You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone SE 2020

New iPhone only few weeks old keeps crashing and being very slow to load apps, and I am having difficulty upgrading to latest OS 13.5

Posted on May 25, 2020 7:49 AM

Top-ranking reply

Level 8

39,487 points

Posted on May 25, 2020 7:57 AM

You can try a clean install of your device after a factory reset:

First make sure you have a backup

Then facory reset your device:

And set it up without a backup. See if the issue persists.

If it still does not work it is a hardware issue and will need service:

If that solved it there was a software issue. Try restoring the backup and see if it still works.

if that made the problem come back the backup is the problem

Good luck!

View in context

Similar questions