Overheating issues on iOS 13.5

I have been experiencing overheating on my iPhone 11 Pro Max after the iOS 13.5 update even with minimal usage (eg. Safari web browsing). Anyone else having this issue as well?

iPhone 11 Pro Max

Posted on May 26, 2020 7:29 AM

Reply
141 replies

Jul 9, 2020 11:36 PM in response to Phyallys

So I updated to iOS 14 beta and I’ve been using it for almost 2 weeks now and I can confirm that on my iPhone XS Max, the overheating issue has been resolved. I use it on my daily driver and Yes there are a few bugs but nothing dealbreaking. It has been stable with everything I do. In case you guys want, you can give it a try. Also make sure to make a encrypted backup first, just in case if you want to return to iOS 13 :)

Jul 6, 2020 7:23 AM in response to ChesterW1

I currently have the same issue on my iPhone SE (1st gen). Scary how much the thing heats up for just doing Facebook browsing, emails, Snapchat etc. Operating conditions are ambient room temperature.


It basically made my phone inoperable as performance really has fallen significantly where nearly all my apps (including Settings) were crashing, forcing me to restart the system nearly every 10 or so minutes.

Luckily I identified that I have a system backup on iCloud so I tried a full system reset (wiping all content and settings and reloading iOS from within the phone), with success. However, this seems to have partially fixed the performance issue, but the heat is still there.


In hope to get over 13.5, I also have tried loading the Beta release of iOS 13.6. The public profile loaded, but had little luck in actual downloading the OS overnight :-(


Certainly very frustrating indeed...


I'm going to see how it goes over the next few days. For now, the SE will live out of its case.

Jun 12, 2020 10:47 PM in response to Community User

To be fair it’s not just Safari, it’s anything that requires processor load. My XS calmed down during the week but I’ve noticed it getting hot again. I’ve deactivated everything from Siri to location services and removed Twitter and all news apps. I’ve also deactivated iCloud Drive. Forget using Maps, my phone would probably melt if I attempted that not to mention the sheer battery drain that comes with the rise in temperature.


It’s a shame because it’s a beautiful device but it’s currently not fit for purpose and the sad thing is, Apple won’t or can’t do anything about it ...

Aug 15, 2020 4:48 PM in response to Phyallys

Heating issue on iOS 13.5 , upgrade each time new version is available, last update was yesterday to 13.6.1. Heating problem still persist when playing game of ToonBlast, jigsaw puzzle .... Or using Zoom. I recalled heating problem first get started when playing ToonBlast for more than an hour. Not sure if it is the cause of heating malfunction.

May 26, 2020 2:09 PM in response to ChesterW1

IOS 13.5 renders my “Xs max” practically useless, I can no longer play asphalt 9 for no more than 10 minute bouts as I now have to give the phone a rest in order for it to cool down to safe levels, I’m not sure on the temperature my phone reaches with the 10 minutes of gameplay but it is very uncomfortable to the touch, I can only describe it as my phone is literally baking. I AM NOT A HAPPY CAMPER ANYMORE

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Overheating issues on iOS 13.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.