Touch ID failed

Question

Level 1

8 points

Touch ID failed

Hi All Apple Users
                       
 I have one iPhone 6s and my phone fell 5 months ago and unfortunately my inner screen was broken and there was no guarantee so I did not go to the service but yesterday I had the original screen installed because apple is very important to use the original parts, my touch was not error before installing the screen and it was not read. now it still doesn't work and the home button is working a little late. Do you have a repair or a solution Thank you for your answers already

Posted on May 28, 2020 1:37 AM

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Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,596 points

May 28, 2020 2:20 AM in response to a_mertsahin

I do not understand if you had your screen replaced at an Apple Store or Authorized Service Provider, but, in any case, return your device to the repairer (Apple or 3rd party shop) and show them your problems.

Regards

Giulio

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Answer 2

a_mertsahin Author

Level 1

8 points

May 28, 2020 6:34 AM in response to QuickTimeKirk

My phone came from abroad and the apple warranty was gone. Unfortunately, a lot of money was taken when the warranty was over, so I had to install an original screen and use it in the same way, so I need to contact the touch id apple service.

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