You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro stuck on red line (battery) won't charge

My iPad pro when plugged in does not charge, turn on or do anything except occasionally flash the battery on the screen w a tiny little red line and that is it. It is not the charger, as I've used the charger on other devices. Has anyone else had a problem like this? And if so, how did you solve it??

iPad Pro, iPadOS 13

Posted on May 28, 2020 4:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 12:10 AM

So I had the same problem on my 12" iPad Pro 2018 edition being stuck on battery with red line after allowing it to go depleted and after the latest software update.

Tried multiple time with original charger and cable and an original apple MacBook Pro USBC charger to no avail, until....

I read somewhere else that some people had success when they used a different brand usb-c cable.

To test this theory I grabbed the other original apple usb-c cable I knew worked because it was charging my MacBook Pro and connected it and the iPad would still not charge.

So I grabbed a generic usb-c cable I had for an android device, connected it to my MacBook Pro port and plugged it in and out a few times from the MacBook Pro and low and behold it booted up and started charging at 1%. I then used the same generic cable and connected it to the apple charger and it kept charging and within 10 minutes reached 7% and kept charging...

At 14% I tried to switch back to either usb-c apple cable I had and it would not charge...

Another bug Apple needs to fix for when the battery goes dead and system refuses to recognize/charge with original apple cable.

This is a software issue folks...

16 replies

iPad Pro stuck on red line (battery) won't charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.