Wifi connected but not working
My wifi is connected but it isn’t work. I have tried updating my phone, resetting network settings and all the other methods i’ve found online but every time i’m connected to my wifi the internet won’t load.
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My wifi is connected but it isn’t work. I have tried updating my phone, resetting network settings and all the other methods i’ve found online but every time i’m connected to my wifi the internet won’t load.
Being connected to a Wifi Network, doesn't necessarily mean that you can have Internet Access. Have you tried your Internet access using a different Wifi Network?
If it works, the problem might be on your modem-router settings / configuration.
Turn it off and unplug it for at least 5 minutes.
Turn it back on and let it complete its autoconfiguration.
Then try to reconnect your iPhone.
Regards
Giulio
Being connected to a Wifi Network, doesn't necessarily mean that you can have Internet Access. Have you tried your Internet access using a different Wifi Network?
If it works, the problem might be on your modem-router settings / configuration.
Turn it off and unplug it for at least 5 minutes.
Turn it back on and let it complete its autoconfiguration.
Then try to reconnect your iPhone.
Regards
Giulio
Hi! I have the same issue with my iPhone 7 on ios 13, mind you that we are all using iPhones and mac/mac pro, and other devices at home but we didn't have any issues with connections except for that phone. We have tried everything from re-setting wi-fi and all other settings on the phone, and even forgetting the networks (all 3), turning airplane mode on/off, re-booting our wi-fi modem and wireless router, and finally restoring the phone. Nothing has changed. the wi-fi is connected but still the internet is not working for any apps or even the safari. But the weird thing about it though, the internet works only when using the hotspot from our phones.
Thanks Giulio, I have tried restarting router and still have the same issue. The wifi works perfectly fine with my other devices and other iphones, but i still can’t access the internet on my iphone
Sorry about that, but you didn't answer my question: Have you tried your iPhone's Internet access using a different Wifi Network?
Giulio
I would call the company who gives me wifi first and I will asked for a technical person to help solve my problem which I am having now.
Wifi connected but not working