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I have locked myself out of my phone and cannot remember my 6 digit passcode

I have only had my phone for a few days and it is my first iPhone. When I set it up I don't remember putting in a six digit passcode number. I just used the fingerprint option.

During a facetime call 2 days ago the battery went flat. When I plugged in to the charger my phone would not accept my fingerprint. The message on the screen said that I needed to put in my six digit passcode in.


I have tried over the last couple of days putting different combinations in that I think I would have used because I cannot remember setting one up. My phone has now locked me out for an hour (previously it has been for shorter periods).


My phone is a two year old SE first edition which I bought from my friend.

iPhone SE, iOS 13

Posted on May 30, 2020 5:25 AM

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Question marked as Best reply

Posted on May 30, 2020 5:28 AM

faodail wrote:

I have only had my phone for a few days and it is my first iPhone. When I set it up I don't remember putting in a six digit passcode number. I just used the fingerprint option....

It's not possible to set up a Touch ID without setting up a passcode.

If you do not remember it, these are the only steps you can perform:--> If you forgot the passcode on your iPhone, or your iPhone is disabled

Regards

GIulio

1 reply
Question marked as Best reply

May 30, 2020 5:28 AM in response to faodail

faodail wrote:

I have only had my phone for a few days and it is my first iPhone. When I set it up I don't remember putting in a six digit passcode number. I just used the fingerprint option....

It's not possible to set up a Touch ID without setting up a passcode.

If you do not remember it, these are the only steps you can perform:--> If you forgot the passcode on your iPhone, or your iPhone is disabled

Regards

GIulio

I have locked myself out of my phone and cannot remember my 6 digit passcode

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