I can’t remove age restrictions in music

Good afternoon! I can’t remove age restrictions in music. But I set everything up correctly. This problem applies only Apple Music

iPhone 11, iOS 13

Posted on May 31, 2020 6:38 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 7:43 AM

Hi there, daciblack!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue removing age restrictions to listen to explicit music from Apple Music. Let's start by checking out this article to Use Screen Time on your iPhone, iPad, or iPod touch and be sure there are not any restrictions turned on. If there is a passcode and you're unable to turn off Screen Time, you'll need to remove the passcode:


"If you forgot your Screen Time passcode, update your device to the latest iOS or iPadOS then reset your passcode. If you can’t update your device, erase it and set it up as new to remove the passcode and choose a new one. Restoring your device from a backup won't remove your passcode."


You can check out this article for additional information about how to Use parental controls on your child's iPhone, iPad, and iPod touch.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jun 2, 2020 7:43 AM in response to daciblack

Hi there, daciblack!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue removing age restrictions to listen to explicit music from Apple Music. Let's start by checking out this article to Use Screen Time on your iPhone, iPad, or iPod touch and be sure there are not any restrictions turned on. If there is a passcode and you're unable to turn off Screen Time, you'll need to remove the passcode:


"If you forgot your Screen Time passcode, update your device to the latest iOS or iPadOS then reset your passcode. If you can’t update your device, erase it and set it up as new to remove the passcode and choose a new one. Restoring your device from a backup won't remove your passcode."


You can check out this article for additional information about how to Use parental controls on your child's iPhone, iPad, and iPod touch.


Have a great day!

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I can’t remove age restrictions in music

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