When trying to add gmail to my new iPhone I get an error message. What can I do about this: "Safari cannot open the page because too many re-directs occurred".

When trying to add gmail to my new iPhone I get an error message. What can I do about this: "Safari cannot open the page because too many re-directs occurred".

iPhone 11

Posted on Jun 1, 2020 10:18 AM

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4 replies

Jun 2, 2020 6:51 PM in response to Multistats1

Hello Multistats1


It sounds like when attempting to set up "Gmail" uses the Mail App, it is unable to set up the account, correct?


Lets confirm some troubleshooting steps,

  1. The iOS is up-to-date: Update your iPone, iPad or iPod touch
  2. The Gmail ID and Password is correct
  3. Adding the Gmail account through Mail App or Setting > Accounts & Passwords: Add an email account to your iPhone, iPad, or iPod touch


When getting "Safari cannot open the page because too many re-directs occurred." Here is an article on some troubleshooting steps: If Safari can't open the page because too many redirects occurred


Hopefully this helps!


Cheers!


Jun 3, 2020 9:27 AM in response to CarlAVII

The paper referenced is out-of-date. The things described are not present here. It is a new phone, an 11, so the iOS is up-to-date. I did try to perform an analogous procedure for my 11, but no dice. Regarding the gmail ID and password, I don't even get to that point. The re-directs message comes before I get to that point. This is driving me a little crazy, so I would appreciate the help. Maybe I need to return the phone and replace it?

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When trying to add gmail to my new iPhone I get an error message. What can I do about this: "Safari cannot open the page because too many re-directs occurred".

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