iPad Pro 10.5 on reboot loop after updated to IOS 13.5.

Yes I am aware. But Apple isn’t providing any service either right? I spent like $900 on this flagship device and my professional work is getting hampered everyday because Apple can’t fix an issue caused by them. So I had no other option.

Just as long as you understand that if the third party repair center cannot fix your iPad or makes it worse, you will be out of money for the repair service cost AND you may still have to purchase another new or refurbished iPad from Apple or whatever other new tablet device you end up deciding to purchase.

Hi All

I wanted to share my experience with you just in case it helps anyone else.

Our iPad Pro 10.5 started boot looping after upgrading to iPadOS 13.5.  At the time I tried everything I could to get it working again, including wiping and reloading the OS using DFU mode.

At this point I was unaware of the wider issues others were experiencing with the 13.4/13.5 updates on iPad Pros.

As we live on a small island off the mainland we could not travel to get to an Apple Store because of Covid-19 restrictions I took the device to a local Apple Authorised Reseller to see if their repair department could fix it.

The reseller called back the following day to say that they thought it was a hardware fault and as the device was out of warranty I would have no choice other than to buy another one.  Annoyingly they charged me £40 to look at the device and did nothing more than I had already tried myself.

As we were leaving the store they tried very hard to convince me and my wife to leave the iPad with them so they could recycle it.

Luckily we said no and took the iPad away to consider our options.  We did not want to spend another £600 on an iPad when the one we had was only just two years old.

It was only after returning home that evening that I found articles online and realised that this was happening to a lot of people.

After spending most of last month playing round with the different beta versions of iPadOS 14 I restored the iPad to 13.6 using DFU mode this morning and it has started working again.

I can’t say this will work for all models of iPad affected but it has worked for our 10.5 Pro.

I really hope that no one else was coerced into giving away a perfectly working iPad and I will be raising a complaint with Apple about the resellers behaviour.

i experienced the same on my ipad pro when installing IOS 14 beta. don’t do it! i was forced to restore back to IOS 13.5 then upgrade to 13.6. Apple again is forcing people into buying new hardware by causing device operation issues. no stores open - no support! buy an apple care warranty! or dump Apple!

The answer provided doesn't work. Apple have acknowledged a problem with 10.5 iPad pro and updates.

Most recent update has again put my iPad in to a reboot loop.

I have restored it from icloud backup dated a few months ago but no luck. Restoring does not revert to ios version at time of backup because Apple arrogantly insist you have the latest secure version which causes the problem lol

Remember when we all loved Apple products because they just worked and were intuitive to use?

I went the Beta OS route back in April or May and it worked fine until now.

So, as all had worked fine for these months, and the iPad has not been dropped in the intervening period, nor placed in a physically demanding environment, I assume this is Apple’s has introduced some adjustment to their beta releases that denies us from using the device as intended (probably some latest twist in the “cunning” plan to force us to buy a new iPad).

I am sure the geniuses in customer support will suggest doing a reset of some kind and pointing us to the anodine customer help page, like we hadn’t already gone through all the possible easy remedies.

If I can get the next upgrade installed (no guarantee there!), we’ll see if it was temporary or not.

I’ll enjoy seeing them lose access to the China market and eroding the preposterous market cap.

Same here. My iPad Pro 10.5 inch was scheduled for an automatic update for iOS 13.7. After the update, it has been stuck in the reboot screen, and cannot be turned on without charging. Even with charging, it’s been stuck in the boot loop. Apple said it’s the motherboard that it’s spoilt. My iPad is only 2 years old and in perfect condition.

I’ve basically have that boot loop goin on my 10.5” as well. But something funny about mine is the screen down by the home button looks like 14-18 led lights back behind the screen.Then it has a white spot on the screen as well. The to top it off if it loops during usage and goes to the Apple logo , well I can get the screen to flicker a different white shade and keep it sorta “flexed” well it takes me back to unlocking the iPad. Now it happened after the 13.0 update and I’ve been reviving it back and forth now ever since. Maybe mine has a short in it ? Idk just can’t believe this from Apple .

This is exactly what happens to me right now. Its been a full week I tried every clue I found on discussion forum and all advices. Nothing works. I already restored 4-5 times using up to date Itunes version 12.11 and bring back to uptodate IOS 14, still NOT working, still stuck in reboot loop. Been so stressful and almost thinking to bring to Apple service center around me until I found this discussion and I know Im not alone. I already send through feedback on the link above. Any recent solution that might worth to try guys?

Hi to every one,

After about a year of trying to fixed the reboot loop on my wife's iPad Pro 10.5 inch 2nd Gen after updating to ios 13. I tried to update it everytime that there is a new ios up to 13.7. I lost hope and bought my wife a new iPad Pro.

I've been updating it using iTunes on iMac and PC but it still rebooting every 3 minutes.

But today (Nov. 23, 2020), i tried a different approach.

I don't know if it will work for you. But you can try it.

The new ios is 14.2. I have 13.7.

Here are the steps:

Turn off Find my iPad

Signout from iCloud & Appstore

remove lock code & finger print

Turn off Display auto lock

Turn On: Automatic Updates - Download iPad Updates & install iPad Updates

make sure battery is charge to 100%.

"UPDATE it thru Wi-Fi"

it will take a longer time because it keeps on rebooting (for me it's every 3 minutes). Leave it, watch a movie or do something.

And it updated to 14.2 without rebooting. It's FIXED.

After the Update:

"Turn off" Automatic Updates - iPad Updates & Install iPadOS Updates (no more updates for my iPad)

I did not use the back up that i created from the previous ios version. I am scared it might restore the bad files which creating the reboot loop.

I am not sure that it will work for you. But I hope it will help you & others.

If not, I'm so sorry.

Good luck!! I thought by installing the new update 13.5.1 would work. Unfortunately not on my end. Apparently, Apple isn’t recognizing the problem. Extremely frustrating!!

I just reloaded IOS13.5.1 from IOS14 beta and experienced the something. I restored my iPad a 2nd time and the restore completed and iPad rebooted without looping.

It didn’t work. I’ve tried everything and it’s still in a reboot loop.

I have a 10.5 in iPad Pro and I have the same problem. Same response from the service centre as well. I guess we all have to wait hoping Apple will come up with a fix

I just sent my feedback.