iPad Pro 10.5 on reboot loop after updated to IOS 13.5.

Hi,


I have iPad Pro 10.5. After updating to iOS 13.5 my iPad is on a constant re-boot loop every 3-5 min.


I've tried different options even the restore to factory settings but the iPad is still on the reboot loop.


How can I fix it? please help.


Regards

H

Posted on Jun 1, 2020 2:01 PM

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31 replies

Sep 10, 2020 4:55 AM in response to hemraj193

The answer provided doesn't work. Apple have acknowledged a problem with 10.5 iPad pro and updates.


Most recent update has again put my iPad in to a reboot loop.


I have restored it from icloud backup dated a few months ago but no luck. Restoring does not revert to ios version at time of backup because Apple arrogantly insist you have the latest secure version which causes the problem lol


Remember when we all loved Apple products because they just worked and were intuitive to use?

Oct 11, 2020 2:43 PM in response to hemraj193

I’ve basically have that boot loop goin on my 10.5” as well. But something funny about mine is the screen down by the home button looks like 14-18 led lights back behind the screen.Then it has a white spot on the screen as well. The to top it off if it loops during usage and goes to the Apple logo , well I can get the screen to flicker a different white shade and keep it sorta “flexed” well it takes me back to unlocking the iPad. Now it happened after the 13.0 update and I’ve been reviving it back and forth now ever since. Maybe mine has a short in it ? Idk just can’t believe this from Apple .

Jul 25, 2020 7:18 PM in response to Kodiak_mama

My problem still persists. I have tried like a 100 times to update my iOS through recovery mode. But my iPad just doesn’t seem to respond. So I have given it to a third party repair shop since Apple could not fix and asked for approx. 575$ to replace this one.

That is ridiculous since you can get a new iPad Air with almost the same price and you get to keep this one as well. Nevertheless, I am getting it fixed through a third party store. Keeping my fingers crossed and hopefully I will get it by tomorrow.



Jul 25, 2020 8:33 PM in response to riddhiman52

If the third party repair service cannot fix it or they cause other issues with your iPad, like issues with the Home button/touch ID sensor, you will be on your own with this iPad.

Apple will no longer have anything to do with an Apple product that has been tampered with by an unauthorised third party electronics repair service.

You will have to completely rely on the place you went to try and have your iPad repaired and fixed if anything else happens with this iPad.

FYI.


Best of Luck to You!

Jul 18, 2020 6:44 PM in response to riddhiman52

That is NOT going to be good enough.

You NEED to call and talk to Apple support and have this issue escalated up the support chain ladder to get any results on this.

The feedback pages are not enough to get Apple to come up with a fix or resolution.

This boot loop issues has been going on for quite some time, now, without any fix or resolution forthcoming from Apple.

YOU NEED to be the SQUEAKY WHEEL!


A phone call to Apple support will be a WHOLE lot more effective than leaving just feedback info!

You need to be like everyone else here and be proactive and just call and talk to Apple support and push this issue all the way up the senior Apple support and Apple engineering support ladder!

This is really the ONLY way Apple is going to listen to all of you here!


This is NOT the only long posting on this iPad/iPad Pro boot loop issue.

Call Apple support!

Sep 12, 2020 9:34 AM in response to Madgesteve

I went the Beta OS route back in April or May and it worked fine until now.

So, as all had worked fine for these months, and the iPad has not been dropped in the intervening period, nor placed in a physically demanding environment, I assume this is Apple’s has introduced some adjustment to their beta releases that denies us from using the device as intended (probably some latest twist in the “cunning” plan to force us to buy a new iPad).

I am sure the geniuses in customer support will suggest doing a reset of some kind and pointing us to the anodine customer help page, like we hadn’t already gone through all the possible easy remedies.

If I can get the next upgrade installed (no guarantee there!), we’ll see if it was temporary or not.

I’ll enjoy seeing them lose access to the China market and eroding the preposterous market cap.


Sep 28, 2020 6:03 PM in response to hemraj193

Same here. My iPad Pro 10.5 inch was scheduled for an automatic update for iOS 13.7. After the update, it has been stuck in the reboot screen, and cannot be turned on without charging. Even with charging, it’s been stuck in the boot loop. Apple said it’s the motherboard that it’s spoilt. My iPad is only 2 years old and in perfect condition.

Nov 22, 2020 3:56 AM in response to hemraj193

This is exactly what happens to me right now. Its been a full week I tried every clue I found on discussion forum and all advices. Nothing works. I already restored 4-5 times using up to date Itunes version 12.11 and bring back to uptodate IOS 14, still NOT working, still stuck in reboot loop. Been so stressful and almost thinking to bring to Apple service center around me until I found this discussion and I know Im not alone. I already send through feedback on the link above. Any recent solution that might worth to try guys?

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iPad Pro 10.5 on reboot loop after updated to IOS 13.5.

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