Video playback skips to the end

Question

Level 1

14 points

Video playback skips to the end

Quite frequently I find that when I try to play a video on my new 16" MacBook Pro (macOS Catalina 10.15.4) it immediately skips to the end. When this starts happening it happens everywhere - Finder preview, in Quicktime Player, on YouTube, on other web sites - everywhere! The only solution is to restart which fixes the problem for a while but then it happens again. I am sick of having to restart my Mac just to be able to play a movie. However, I haven't been able to find anyone else having the same problem so it might be caused by something I have installed.

Any ideas?

I have published to YouTube this screen recording showing the problem happening.

MacBook Pro

Posted on Jun 1, 2020 3:41 PM

Reply

Answer 1

a brody

Level 10

84,049 points

Jun 1, 2020 4:27 PM in response to Humph_Hall

You may have the trackpad or mouse navigation functions forcing the player to the end. Careful what you press when you watch. Make sure your phone is not connected via Bluetooth when this is happening, as people have seen their phones inadvertently act like keyboard or mouse input.

Reply

Answer 2

Humph_Hall Author

Level 1

14 points

Jun 1, 2020 5:58 PM in response to a brody

Thanks for your reply Brody but I am pretty sure neither of those things are happening. I don't use the trackpad (certainly not when playing movies) and, in any case, it has happened too often for it to be something like that. Furthermore, someone has responded to my similar post on the MacRumors Forum saying:

"I have the same problem, I thought it was my Mac Pro 2013, but then I got a new Mac Pro and migrated, still have the same problem, so its a software issue."

Wayne

Reply

Answer 3

Humph_Hall Author

Level 1

14 points

Jun 19, 2020 4:31 PM in response to Humph_Hall

UPDATE

I have now discovered that there are also problems with audio files (MP3 using Finder Preview, Bandcamp on the web etc.) as well as videos (Youtube, Vimeo) and that the browser I am using when doing this on the web makes a difference.

Safari (my usual browser) does the skipping with videos and audio files the same as Finder Preview, Quicktime Player etc.

Chrome - Freezes the page every time I try to play a video or audio file

Firefox, on the other hand, works as it should with both videos and audios

Go figure! :-(

Wayne

Reply