iPad Pro Magic Keyboard trackpad suddenly stopped working.

The keyboard and trackpad were working fine up until a couple of hours ago. I put the iPad to charge (already in the Magic Keyboard case) and then I picked it up recently to use. All of a sudden the trackpad wasn’t responding. There was no mouse on the screen. There is no response on the screen when I click on the trackpad. The keys on the keyboard itself were working fine and were responsive, but it’s just the trackpad that isn’t working. I tried hard-resetting and soft-resetting my iPad, as well as cleaning the smart connectors on both the keyboard and the iPad, still no changed result.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jun 1, 2020 10:18 PM

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Posted on Sep 22, 2020 1:00 PM

Same here. I found that I had to remove the iPad from the keyboard *and* unplug the power supply from the keyboard for the trackpad to come back. Doing just one or the other didn’t work for me. Neither did hard resets.

78 replies

Nov 30, 2020 6:33 AM in response to braegory

I never had this problem with my first Magic Keyboard which is still working without incident.

The newer one I got this month (November 2020) has happened 3 times already.

The reset worked, and it might be related to plugging the USB-C to the charge connector in the hinge instead of the iPad itself, or it might be a quality control issue with more recently manufactured units.

It’s annoying but at least the fix works. Hope a software remedy is successful.

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iPad Pro Magic Keyboard trackpad suddenly stopped working.

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