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braegory Author

Level 1

59 points

iPad Pro Magic Keyboard trackpad suddenly stopped working.

The keyboard and trackpad were working fine up until a couple of hours ago. I put the iPad to charge (already in the Magic Keyboard case) and then I picked it up recently to use. All of a sudden the trackpad wasn’t responding. There was no mouse on the screen. There is no response on the screen when I click on the trackpad. The keys on the keyboard itself were working fine and were responsive, but it’s just the trackpad that isn’t working. I tried hard-resetting and soft-resetting my iPad, as well as cleaning the smart connectors on both the keyboard and the iPad, still no changed result.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jun 1, 2020 10:18 PM

Top-ranking reply

sailormacsf

Level 1

13 points

Posted on Jun 11, 2020 4:45 PM

I had the same problem, 2018 iPad Pro running 13.5.1 with the Magic Keyboard. Removing the both the iPad and the USB-C power cord from the keyboard (i.e. no power going to the Magic Keyboard from any source) seems to reset things enough to get it to start working again. I’ve had to do this twice in the past week, including just now.

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Similar questions

78 replies

Nov 27, 2020 10:54 PM in response to YimYames

The iPad received a small update recently and I believe they addressed this issue in the update, because I have not had it reoccur.

Nov 30, 2020 2:16 PM in response to CCnNYC

Is this still an issue for you? Mine got a software update and I haven’t had this issue in weeks. Sometimes it’ll lag a tiny bit but that’s not a big deal to me.

Dec 1, 2020 12:41 PM in response to lucmat84

The magic keyboard does not work through bluetooth. Mine stopped having the issue with the recent update (perhaps a week and half ago?).

OEMdoc

Level 1

4 points

Dec 7, 2020 5:09 PM in response to braegory

My apple magic keyboard trackpad pointer suddenly stopped working.

Dec 9, 2020 6:57 AM in response to braegory

I had the same problem with my Ipad Pro, all I did was reset my ipad and the mouse started working again

liane183

Level 1

4 points

Dec 10, 2020 3:26 AM in response to sailormacsf

Wow I am shocked – this worked for me too. Seems like such a random way to reset but so glad you posted on here, thanks so much!!

liane183

Level 1

4 points

Dec 10, 2020 3:27 AM in response to logeshd

My two-finger swiping with the keyboard is seamless and is like the usual macbook trackpad etc. If yours doesn’t feel that way, I think it’s the keyboard.