iPad Pro Magic Keyboard trackpad suddenly stopped working.

The keyboard and trackpad were working fine up until a couple of hours ago. I put the iPad to charge (already in the Magic Keyboard case) and then I picked it up recently to use. All of a sudden the trackpad wasn’t responding. There was no mouse on the screen. There is no response on the screen when I click on the trackpad. The keys on the keyboard itself were working fine and were responsive, but it’s just the trackpad that isn’t working. I tried hard-resetting and soft-resetting my iPad, as well as cleaning the smart connectors on both the keyboard and the iPad, still no changed result.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jun 1, 2020 10:18 PM

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Posted on Sep 22, 2020 1:00 PM

Same here. I found that I had to remove the iPad from the keyboard *and* unplug the power supply from the keyboard for the trackpad to come back. Doing just one or the other didn’t work for me. Neither did hard resets.

78 replies

Jan 22, 2021 10:26 AM in response to Baron Sekiya

I just encountered the same problem. Bought the keyboard on January 2, 2021 for my IPad Pro 11 2018. Have the latest system upgrade. Followed the advice on this thread and unplugged, shut down, restarted, put the ipad back on the keyboard. I have not yet powered back on via the keyboard. This simply should not be happening. I am still within the Amazon return period. 300.00 for a device like this from apple should not have this issue.

Jan 24, 2021 6:20 PM in response to braegory

I have the same problem. No trackpad functionality and the trackpad options don’t even show up in the Settings. I spent a lot of $$$ on this and now it doesn’t even work. I’ve tried the unplugging the power and removing the tablet from the keyboard simultaneously and it doesn’t work. Not sure how some people have claimed it is a guaranteed fix. Not true in my experience.

Jan 25, 2021 5:38 AM in response to Community User

I have thought this issue was gone for the past 2 months or so. Just took my iPad off the keyboard to do some art this morning and when I reconnected it, no trackpad connection. Not sure if the keyboard was working. This is f*cking garbage. I spent over $1,300 for this setup. For that much money, I could have had a nice gaming desktop, a MacBook or an incredibly nice pc laptop. I just wanted to be able to use my MFi gaming controller again, which only works with iOS. I should have found another solution.

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iPad Pro Magic Keyboard trackpad suddenly stopped working.

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