iPad Pro Magic Keyboard trackpad suddenly stopped working.

The keyboard and trackpad were working fine up until a couple of hours ago. I put the iPad to charge (already in the Magic Keyboard case) and then I picked it up recently to use. All of a sudden the trackpad wasn’t responding. There was no mouse on the screen. There is no response on the screen when I click on the trackpad. The keys on the keyboard itself were working fine and were responsive, but it’s just the trackpad that isn’t working. I tried hard-resetting and soft-resetting my iPad, as well as cleaning the smart connectors on both the keyboard and the iPad, still no changed result.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jun 1, 2020 10:18 PM

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Posted on Sep 22, 2020 1:00 PM

Same here. I found that I had to remove the iPad from the keyboard *and* unplug the power supply from the keyboard for the trackpad to come back. Doing just one or the other didn’t work for me. Neither did hard resets.

78 replies

Dec 16, 2020 12:40 AM in response to sailormacsf

iPad Pro 12.9 (2020) running 14.3, and it just happened after this update, today. Thanks to yr suggestion, unplugging & remounting - this solved the issue.


My concern / and question is - is there an underlying hardware issue and will it be progressively degrading to the point of failure (since we click that thing often) or is it a software bug? I know its a tough question to tackle, but opinions?


Also I am not sure if a visit to Apple Genius is now necessary anymore (since some folks here have commented that it continues to happen even with replaced Magic Keyboard).

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iPad Pro Magic Keyboard trackpad suddenly stopped working.

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