iPad Pro Magic Keyboard trackpad suddenly stopped working.

I agree - it should not have this problem and they should have fixed it by now. I bought the Magic keyboard when they starting shipping last spring 2020 and use it with my iPad Pro 11 (2nd gen). I really like the quality feel of the keyboard and trackpad - EXCEPT for the re-occuring problem with the Trackpad not responding. After doing the workaround It happens to me repeatedly within 2ish days and then I have to do the workaround again. I called Apple twice about this, restored the iPad with them, and they replaced the keyboard with a new one, and I continue to have the problem intermittently. I have been dealing with this since last spring hoping that SW updates or Firmware updates might fix it, but not yet. I believe it is either a HW problem with the keyboard (and I may have got another keyboard that has the problem) OR a combination of the keyboard with some iPads (only a small percentage of iPad/Magic keyboard owners have this problem). I wish I had a second iPad to test to see if the problem goes away with another iPad Pro. Frustrating! I will be calling Apple yet again about it.

I have the same problem. No trackpad functionality and the trackpad options don’t even show up in the Settings. I spent a lot of $$$ on this and now it doesn’t even work. I’ve tried the unplugging the power and removing the tablet from the keyboard simultaneously and it doesn’t work. Not sure how some people have claimed it is a guaranteed fix. Not true in my experience.

It is possible that your case is something more than what most are experiencing. I have not seen any post that "guarantees" a fix just a "workaround". In many cases the workaround is only temporary and requires repeating the workaround every few days, perhaps it doesn't work for your case even temporarily. In any case, Apple should address it - and so far it has not. Call Apple - if you find a fix let us know.

Definitely call Apple. The more they hear of this, the more weighting it gets in resolution. Btw, my issue happened only once. I’m guessing different folks have different levels of severity. Not an expert but I’m guessing it’s a firmware issue

I have thought this issue was gone for the past 2 months or so. Just took my iPad off the keyboard to do some art this morning and when I reconnected it, no trackpad connection. Not sure if the keyboard was working. This is f*cking garbage. I spent over $1,300 for this setup. For that much money, I could have had a nice gaming desktop, a MacBook or an incredibly nice pc laptop. I just wanted to be able to use my MFi gaming controller again, which only works with iOS. I should have found another solution.

Brilliant! Thank you very much. My wife accused me of breaking her trackpad because I had the iPad out of the stand for a little while. Your fix repaired the trackpad for me. I'm out of the doghouse. Thanks so much.

Hmm, out of the box it wouldn't work? If that was a sustained issue, you "had" 14 days to return it. Or you could have called Apple to troubleshoot it. If you have unplugged the keyboard and unmounted the iPad and then plug it back in, and then remount - and that doesn't fix it - even temporarily - you should call Apple now.

Wow second time posting a reply...so I did the unplug, unhook, disconnect, and said forget it...a few hours later I picked it up again and it works. What happened? Perhaps I was User error, a real issue, or an anomaly connected to the Big Bang theory, whatever happened I have a fully functioning keyboard now with my iPad. Thanks for taking the time.

Hopefully it will not have the problem again. Others, including me, can do the workaround and it works consistently for a while but eventually it returns. In my case it typically comes back between 1 or 2 days. I use my iPad with the Keyboard daily.

This seems to happen every time I try to clean my trackpad, either with a soft cloth or with a cloth moistened with a gentle cleaner. Removing the iPad Pro and removing the USB-C power cable to de-energize the magic keyboard and then returning the iPad Pro to the dock seems to restore functionality. Very frustrating.

Same problem here, and disconnecting all power and removing the iPad from the keyboard (as described by u/sailormacsf), also worked for me.

Hello,

Try updating to iPadOS 13.5.1 to see if it resolves your problem.

Settings > General > Software Update

Same issues just occurred to my iPad Pro. Updating to 13.5.1 did not help.

That’s what it took for me as well. Thank you for your help!

Tried it just now. Worked well. Tnx sailormacsf.