You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't shut down my iPhone 11

My phone is locked up, and I can't restart it, or force it to shut down.


iPhone 11

Posted on Jun 5, 2020 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2020 7:55 AM

Force restart it and then try to power down if that’s what you want to do.


Quickly press and release the volume up button, quickly press and release the volume down button, then hold the side button until the Apple logo appears on the screen.

2 replies

I can't shut down my iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.