You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t share from Photos

I’m trying to send a few pictures from Photos on my MacBook, but it won’t work. I’ve tried using different share options, like email and airdrop, but nothing happens when I select them. I’ve also tried drag and drop for an email, and it looks like it moves them, then they all disappear again. I don’t know what’s going on, but it’s incredibly frustrating. Help!

MacBook Pro 13″, macOS 10.15

Posted on Jun 6, 2020 12:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2020 1:58 PM

As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


Next, log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


Also what system and Photos versions are you running?

1 reply
Question marked as Top-ranking reply

Jun 6, 2020 1:58 PM in response to KAJ528

As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


Next, log into another user account, Set up users, guests, and groups on Mac and see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


Also what system and Photos versions are you running?

Can’t share from Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.