iPad Pro (12.9-inch) (2nd generation) 2017 touch screen randomly stops responding

My touch screen randomly stops working from 2 seconds to a minute. The home and power buttons work. Sometimes my iPencil will work when my fingers won't but not always. It is up to date on all updates. I am getting super frustrated!!!

PLEASE HELP!!!

iPad Pro, iPadOS 13

Posted on Jun 7, 2020 11:16 AM

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1 reply

QuickPost

Level 10

103,437 points

Jun 7, 2020 1:05 PM in response to calistabsmith

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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iPad Pro (12.9-inch) (2nd generation) 2017 touch screen randomly stops responding

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