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Level 1

4 points

Software update issue

Hi every time I try to update the security software on my MacBook Pro (circa. 5 years old now) I get the following message 'The network connection was lost.(-1005)' any advice?

Posted on Jun 7, 2020 1:38 PM

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Tesserax

Level 10

148,721 points

Posted on Jun 7, 2020 1:47 PM

Have you tried either of the following to perform the upgrade:

Booting up in Safe Mode?
Temporarily connecting your MacBook Pro by Ethernet?

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Software update issue

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