📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Same_ol28 Author

Level 1

4 points

Software update issue

Hi every time I try to update the security software on my MacBook Pro (circa. 5 years old now) I get the following message 'The network connection was lost.(-1005)' any advice?

Posted on Jun 7, 2020 1:38 PM

Top-ranking reply

Tesserax

Level 10

151,977 points

Posted on Jun 7, 2020 1:47 PM

Have you tried either of the following to perform the upgrade:

Booting up in Safe Mode?
Temporarily connecting your MacBook Pro by Ethernet?

View in context

Software update issue

Similar questions