Iphone 11 Camera 0.5x disappeared

I noticed a few days ago that the 0.5x zoom disappeared... when i open the camera it’s showing directly 2x, and i can’t get it back to 0.5x

My fiance has the same phone, but for her it’s showing the 0.5x

What can i do about it?


Thanks in advance!

iPhone 11, iOS 13

Posted on Jun 9, 2020 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2020 5:33 PM

Hi IbizzaBoy,


I understand that suddenly you aren't able to use the 0.5x zoom feature in the Camera App on your iPhone 11. The option for 0.5x doesn't even show up and all you can choose is 2x zoom. I suggest you try the following steps, testing after each one:


  1. Restart your iPhone.
  2. Verify your iPhone is up to date. Update your iPhone, iPad, or iPod touch.
  3. Reset all settings. Return iPhone settings to their defaults. Always make sure you have a current backup prior to resetting all settings. How to back up your iPhone, iPad, and iPod touch.


If the issue persists after those steps you may need to perform a restore of your phone. How to erase your iPhone, iPad, or iPod touch. You will want to set the device up as new after the restore has completed.


I hope this helps! If you need further assistance, contact Apple Support.


Cheers!


2 replies
Question marked as Top-ranking reply

Jun 10, 2020 5:33 PM in response to IbizzaBoy

Hi IbizzaBoy,


I understand that suddenly you aren't able to use the 0.5x zoom feature in the Camera App on your iPhone 11. The option for 0.5x doesn't even show up and all you can choose is 2x zoom. I suggest you try the following steps, testing after each one:


  1. Restart your iPhone.
  2. Verify your iPhone is up to date. Update your iPhone, iPad, or iPod touch.
  3. Reset all settings. Return iPhone settings to their defaults. Always make sure you have a current backup prior to resetting all settings. How to back up your iPhone, iPad, and iPod touch.


If the issue persists after those steps you may need to perform a restore of your phone. How to erase your iPhone, iPad, or iPod touch. You will want to set the device up as new after the restore has completed.


I hope this helps! If you need further assistance, contact Apple Support.


Cheers!


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Iphone 11 Camera 0.5x disappeared

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