My iphoneXS battery drains super super fast

Hello, I've been used iphone XS 64gb for 1and half years. (In fact, it's just been 6 months because during the first year, I used Galaxy and I switched the device.)

At the first time, my battery capacity was 100% and it became 89% now. I'm using it only when I have to go outside and I always use ipad in home. I don't watch youtube and just use it for listening music, taking photos, or doing some SNS. I turned of the background app fresh, GPS, alarm and also my software is the latest one. I already reset my phone for 5 times. I've tried everything to save my battery. But my battery is draining totally when I use it for a hour and it's getting warm(It drains overnight ). Recently I went to Apple shop and got support. But they told me there's nothing wrong with my phone they just told me the reset your phone and update your software. Now, I really don't know what to do and it's super hard to use my phone. But I think it's pretty expensive to just change my battery. Have you ever experienced this kind of problem? Or is there any solutions that I can get? Please help me :(

Posted on Jun 11, 2020 2:08 PM

Reply
1 reply

Jun 15, 2020 11:33 AM in response to belle0502

Hello belle0502,


Thank you for contacting the Apple Support Community! I see you are having an issue with your iPhone battery. It is important to be able to use your device efficiently.


I see you have been following several troubleshooting channels; even visiting the Apple Store and checking the hardware of the device.


As they have mentioned to you at the Apple Store, you need to keep your device updated, make sure that you are charging the device fully to a 100% using Apple charger and cable or a cable and charger recommended by Apple, making sure that your brightness is not set all the way high as it consumes battery when it is set high.


When you are living in a location that does not have a strong cellular connection and your device keeps searching for cellular connectivity it drains the battery quickly, you can always use Wi-Fi calling to help with this issue.

Make a call with Wi-Fi Calling.


These articles can help with battery issues:

About Optimized Battery Charging on your iPhone.

iPhone Battery and Performance.


Take Care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphoneXS battery drains super super fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.