You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro won't work

I have macOS Sierra version 10.12.5

When I switch it On its start well, but after 5 mins all opened applications start send Error (Unexpected close). Even trying to open Safari, software update, iPhoto, Microsoft and a few others, all that happens is that the icon bounce up and down on the doc for about 3 minutes then stop with out showing an arrow under it and without opening the app.

What should I do?

Posted on Jun 11, 2020 2:22 PM

Reply
8 replies

Jun 12, 2020 6:23 AM in response to MacbookPro_crashes

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

Jun 12, 2020 1:40 PM in response to MacbookPro_crashes

Gulp, make certain you have current clone or Time Machine backup...

Failing hard drive - This machine has a hard drive that appears to be failing.


USB3 external drive...

https://eshop.macsales.com/shop/external-drives/OWC-Envoy-Pro


Install Videos if you want to DIY...

https://eshop.macsales.com/installvideos/macbookpro-13-unibody-mid12/


If a 2012 Non-Retina you could yse more RAM...

https://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_1600MHz_SDRAM

MacBook Pro won't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.