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downloading update

trying to download an update for 10.14.6 -- when there is about 30 seconds left in the download, it says the network connection was lost - even tho it clearly hasn't been. Help please


MacBook Air

Posted on Jun 16, 2020 6:32 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2020 9:17 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Are you running any VPN, Anti-Virus, or Cleaning apps?


Do you have 20-30 GB of Free Space on your drive?

2 replies
Question marked as Top-ranking reply

Jun 16, 2020 9:17 AM in response to nehrwr

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Are you running any VPN, Anti-Virus, or Cleaning apps?


Do you have 20-30 GB of Free Space on your drive?

downloading update

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