Apple Event: May 7th at 7 am PT
I reset my password earlier, and haven't been able to login to Messages or FaceTime. All other services (Mail, calendar, appleid.apple.com, etc.) seem to work just fine but I get these error messages even after following the instructions on https://support.apple.com/en-us/HT201422 or https://support.apple.com/en-us/HT204408. Is there any other solution to this?
MacBook Air
See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422.
Use these support options if you need more help.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help
Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (The link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
This didn't work either, as the instructions simply say to log back in.
Which doesn't work... that's the problem.
Sorry, but did you even read my question? I even linked to the page you just told me to read... what is this?
I can't login to Messages or FaceTime after resetting my password, but all other services seem to work
