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Apple Watch 4 series, route problem

Hello! I recently noticed that the "activity" application does not show the route I have taken. I run the same via Apple Watch. Is it a software problem or a phone setup. I enclose two photos. In the first photo, showing the route, it is from last month. The second photo is current from now on. thank youI will be grateful if you help me.

Posted on Jun 17, 2020 11:04 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2020 6:15 PM

Workout map route colors explanations:

Yellow is the average pace.

Green is the fastest pace.

Red and orange are the slowest paces.

All sections are based on averages for that section and length of time to complete.

If there are grey dots on the route this is a weak or non existent GPS signal.

The dots are where the watch is filling in the gaps.


The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


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1 reply
Question marked as Top-ranking reply

Jun 17, 2020 6:15 PM in response to Zlatev

Workout map route colors explanations:

Yellow is the average pace.

Green is the fastest pace.

Red and orange are the slowest paces.

All sections are based on averages for that section and length of time to complete.

If there are grey dots on the route this is a weak or non existent GPS signal.

The dots are where the watch is filling in the gaps.


The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple Watch 4 series, route problem

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