Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot receive emails from a Business Gmail account

Strange problem - cannot receive email in iCloud from a Gmail Business account.

Spent time with Gmail people and we can see that the message was indeed delivered to an iCloud server.

A colleague in the same office (and same Gmail Business Account) can send an email to my iCloud account and i receive it.

Gmail is working because i can send emails outside of the business and to other personal accounts as well (not iCloud)

Seems like iCloud is blocking emails from my Gmail Business Account??

Any wise guidance would be greatly appreciated as to what is going on and how to fix it

Posted on Jun 17, 2020 7:21 PM

Reply
2 replies

Jun 18, 2020 4:12 PM in response to zinacef

Hi there - thanks for replying - much appreciated!


I hadn't checked blocking on iCloud until you raised the issue of blocking.

This was because i have never blocked any senders in iCloud.


Lo and behold when i check my iCLoud email settings - i must have inadvertantly blocked the gmail sending address at some time recently - without even realising i did it. Silly me


I deleted the block and now all ok


Real;y appreciate the prompt to check blocking in iCloud! - thanks

cannot receive emails from a Business Gmail account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.