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family sharing invitation

My partner, who lives in the UK, has invited me, living in the Netherlands, for family sharing her Apple Music. When I received her invitation, I tried to accept it but this was rejected because Family Sharing apparently is restricted within one country. Disappointing, but that said, since then I have the following problem getting rid of the invitation.


My System Preferences shows a notification concerning above mentioned invitation, which I can not let it disappear. When I tap the “View Invitation”-button, a screen appears showing this invitation and the buttons “Decline” and “Accept”. An other screen appears with the message that “There was an unexpected error”. Tapping the “OK”-button make this message disappear en re-appear 5 times, continued with an empty invitation screen only showing the “Decline” and “Accept” buttons. Tapping both buttons does not result in any change. I am not able to either accept or decline the invitation.


How can I get rid of the invitation and it’s matching notification?


Posted on Jun 20, 2020 4:25 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 8:10 AM

Hello Jeremy,


Thank you for your suggestion, it helped although with a small addition. After logout and re-login, the invitation still remained in System Preference. But if I do not try to accept it and immediately decline, the invitation is removed.


Thank you for your help and kind regards, Huib

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2 replies
Question marked as Top-ranking reply

Jun 24, 2020 8:10 AM in response to jeremy_v

Hello Jeremy,


Thank you for your suggestion, it helped although with a small addition. After logout and re-login, the invitation still remained in System Preference. But if I do not try to accept it and immediately decline, the invitation is removed.


Thank you for your help and kind regards, Huib

Jun 24, 2020 6:18 AM in response to HC57

Hello and welcome to Apple Support Communities, HC57!


I understand you tried accepting an invitation for Apple Music Family subscription, but since you weren't able to accept it, you still see the notification. I'd be happy to provide information to help you address this.


Try signing out from System Preferences, and signing back in to your Apple ID. This may prompt the notification to disappear.


Let us know the results.

Have a great day!

family sharing invitation

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