You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

external drive not ejecting

I have a new MBA 2020 and I use an external drive for Photos.


When I try to eject the drive it won't allow me because Photos is still using it, even when closed.


how do I safely eject it so I don't get the 'USB drive not closed properly' message.

Posted on Jun 20, 2020 9:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2020 8:41 AM

I attempted to do the same with my MacBook Air 2019. Used an external drive USB-C drive to store the photo library. I also had optimize photos activated with iCloud. It took several days of background updates and I couldn't just eject the drive because it was in use. Once it settled then everything worked normally however the drive would get really hot to touch.

I then moved the library back on the MacBook Air and have not had an issue since. Those drives work great for storing and retrieving documents and even photos and videos however they do not perform well when there is near constant read/write activity.


Axel F.

5 replies
Question marked as Top-ranking reply

Jun 21, 2020 8:41 AM in response to martynfromsomewhere

I attempted to do the same with my MacBook Air 2019. Used an external drive USB-C drive to store the photo library. I also had optimize photos activated with iCloud. It took several days of background updates and I couldn't just eject the drive because it was in use. Once it settled then everything worked normally however the drive would get really hot to touch.

I then moved the library back on the MacBook Air and have not had an issue since. Those drives work great for storing and retrieving documents and even photos and videos however they do not perform well when there is near constant read/write activity.


Axel F.

external drive not ejecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.