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Unknow receipt from Apple


even i didn't used the family shared purchases, unknown receipt from "Apple.com/BILL CO RK 19 Jun

also I 've checked all subcription lists and purchase app, still can't found any further issued what I've paid.

I wonder how can I get refund from unknown purchases in Apple . Whatever in my Apple account dint have tis Apple.com/bill co rk record .

iPhone 11, iOS 13

Posted on Jun 22, 2020 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2020 11:54 AM

Hi cheok51,


I understand you received an unexpected receipt from Apple.


Firstly, I would recommend reviewing this article: Identify legitimate emails from the App Store or iTunes Store.


IF the email is legitimate and you have been charged incorrectly, you can request a refund here: Request a refund for apps or content that you bought from Apple.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 25, 2020 11:54 AM in response to cheok51

Hi cheok51,


I understand you received an unexpected receipt from Apple.


Firstly, I would recommend reviewing this article: Identify legitimate emails from the App Store or iTunes Store.


IF the email is legitimate and you have been charged incorrectly, you can request a refund here: Request a refund for apps or content that you bought from Apple.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

Unknow receipt from Apple

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