What I was told by Apple was to reset all settings. That worked for me. But then when the phone connected to the watch on the same cellular plan I started getting no notifications on the phone again and they went to the watch.
The Apple tech explained exactly what the person who responded to me explained and then it all made sense.
This is my first smartwatch so I was clearly panicking but that panic was unwarranted once I had everything explained to me.
You can set up your alerts to mirror the phone or you can set them up to get notifications on your phone and not your watch. It'll take time getting used to but there is nothing wrong with the watch, phone or software. These two pieces of tech are great and I've never been happier about owning a watch. This thing is great.
Hoping for some more watch faces in the new watchOS 7. Would be nice to be able to choose digital time on more analog watch faces too. I hear there is more customizations coming so this thing is going to get better and better. :)