Home videos deleted after auto-sync failure between iPhone and Laptop.
I tried to connect my phone to transfer home videos from my laptop to my iphone, the sync process started automatically and it failed after few second. Two videos that I had on my phone were automatically deleted. I tried to restore them with iCloud backup, no luck. I need to recover those home videos. Two issues:
1- Why my videos were removed from my iPhone due to a sync error?
2- Why iCloud backup doesn’t include home videos as part of the security backups?
Thanks in advance. Have a nice day!
iPhone XS, iOS 13