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theoroth14 Author

Level 1

4 points

MBP works with external monitor after laptop screen going black

My Macbood Pro (2107 13 inch ) works with external monitor after laptop screen going black. I've tried all the 4-5 start-up combinations without luck. Still black screen. Any new ideas?

[Re-Titled by Moderator]

MacBook Air 13″, OS X 10.11

Posted on Jun 24, 2020 11:44 AM

Top-ranking reply

Kappy

Level 10

361,849 points

Posted on Jun 24, 2020 12:01 PM

Get the screen replaced. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy.

Contacting Apple Customer and Support Service

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
Primary support help at Contact Support.
To contact product and tech support: Contacting Apple for support and service including international calling numbers.

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MBP works with external monitor after laptop screen going black

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