bypass activation lock when owner is not known

i found an iPhone XR in a pile of trash from where an apartment was cleaned out. I got passed the passcode that was used to unlock it but now i cant get passed the activation lock. I can see part of an email address but i have no idea who it belongs to, therefore, i cant ask them to unlock it.

iPhone XR

Posted on Jun 24, 2020 11:50 AM

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Posted on Jun 24, 2020 11:56 AM

You cannot bypass activation lock. It would be a pointless feature if that were possible. You need to know the password and AppleID used to set it up in order to disable it. Without that information, you cannot use that device. Which is exactly what activation lock was designed to do.

21 replies

Jun 25, 2020 1:43 PM in response to arkansas2020

Fine, see See Turn off Activation Lock https://support.apple.com/en-us/HT201441. All possibilities related to iPhones, iPads, and iPods acquired second hand are covered here except the case of inheritance.

 

Since you acquired your device second hand, you usually will need to obtain the needed password from the prior owner or have the prior owner sign out of iCloud; erase the device; and remove it from their device list. If unsuccessful, in the rare case your device came activation locked from an authorized Apple seller, then contact Apple Support and present your original purchase receipt for your device with the device’s serial number on it. You’ll need a photo ID too. If you can do none of the above, then the device is useless to you.

 

You can use the suggested support options below if you have the needed receipt. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Jun 24, 2020 11:54 AM in response to arkansas2020

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner see How to request access to a deceased family member's Apple accounts - Apple Support. Note: there is no guarantee that anyone can gain access to the device.


About Activation Lock on your Mac - Apple Support.

Activation Lock - Turn off Find My iPhone.

About Activation Lock on your Apple Watch - Apple Support.

Turn off Activation Lock - Apple Support.


Jun 25, 2020 4:31 PM in response to arkansas2020

The plain reality is that activation lock was created specifically to disable any iOS device accept to other than the owner who sets it up in the first place. If it could be bypassed or hacked, it would be an utterly useless and pointless feature.


And Apple does nothing for people in situations like yours specifically because they created a system that is 100% under the control of device owners. So it is 100% on owners to take responsibility for it and control of it. If an owner isn’t available, there is nothing you can do about it. There is nothing anyone can do about it.


Apple’s explicit approach is they will take no action of any kind unless someone can establish documented legal ownership of the device, through an original printed receipt, or a legal bequeathment. They may own the hardware that runs the system, but they don’t control who chooses to activate and use it, nor who chooses to disable it. They deliberately made it that way - a one-way blind theft deterrent system entirely under the willful control of device owners.


And then they put in place a detailed privacy policy that assures owners that they will never intervene on anyone else’s behalf without the explicit knowledge and consent of the owner. Nor will they violate an owners privacy and divulge their identity to anyone requesting it, nor intervene and make an unsolicited contact of the owner on behalf of anyone else. They are not the lost and found, nor are they law enforcement.

Jun 24, 2020 3:31 PM in response to arkansas2020

I said "turn it over to the appropriate authorities to improve the chances of it being returned to the owner." It shouldn't be that hard to drop it off at a police station. The police might have a record of stolen phones. Will you be making efforts to find the owner? Do you realize it is virtually 100% certain that the phone was at least stolen and, then, probably sold to an unsuspecting buyer?

Jun 24, 2020 12:12 PM in response to Michael Black

There must be a way of bypassing it or Apple couldn’t do it. No whether or not anyone has figured that out or not, I’m not sure. There are some pretty savvy phone users out there. I wasn’t sure if anyone on here might know. I’m making payments on my iPhone 8 Plus and before I get rid of the XR I wanted to try my best to get into it. I don’t know who owned it previously. It was in an apartment that was cleaned out. I guess I could go and ask the housing authority who previously lived there. It would be worth giving the person $100 bucks to unlock it for me.

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bypass activation lock when owner is not known

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