You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Melmel0213
Melmel0213 Author
User level: Level 1
4 points

If I have insurance on my phone through T-Mobile but want to cancel my plan can I get Apple care straight through apple or I won’t be able to have my phone insured anymore once I leave the carrier

If I have insurance on my phone through T-Mobile but want to cancel my plan can I get Apple care straight through apple or I won’t be able to have my phone insured anymore once I leave the carrier

Posted on Jun 24, 2020 5:59 PM

Reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,293 points

Posted on Jun 24, 2020 6:09 PM

You would only be able to get AppleCare coverage if you purchased the phone within the last 60 days. See below from https://www.apple.com/support/products/iphone/


How to buy

  1. Purchase either AppleCare+ product with your new iPhone.
  2. Or buy it within 60 days of your iPhone purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,293 points

Jun 24, 2020 6:09 PM in response to Melmel0213

You would only be able to get AppleCare coverage if you purchased the phone within the last 60 days. See below from https://www.apple.com/support/products/iphone/


How to buy

  1. Purchase either AppleCare+ product with your new iPhone.
  2. Or buy it within 60 days of your iPhone purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)


Reply

If I have insurance on my phone through T-Mobile but want to cancel my plan can I get Apple care straight through apple or I won’t be able to have my phone insured anymore once I leave the carrier

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up