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Level 1

4 points

If I have insurance on my phone through T-Mobile but want to cancel my plan can I get Apple care straight through apple or I won’t be able to have my phone insured anymore once I leave the carrier

Posted on Jun 24, 2020 5:59 PM

Top-ranking reply

Level 10

472,263 points

Posted on Jun 24, 2020 6:09 PM

You would only be able to get AppleCare coverage if you purchased the phone within the last 60 days. See below from https://www.apple.com/support/products/iphone/

How to buy

- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPhone and proof of purchase are required)
- By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

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