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MacBook Pro 2017 13inch Keyboard stopped responding

My MacBook and keyboard were working perfectly fine and out of nowhere the keyboard stopped typing/responding. The only button that seems to be working is the power button. Now I’m stuck in the log in screen with no idea how to get past it since it’s got a password. Also: the change keyboard language window that was at the top just vanished. I tried restarting and it didn’t help. Any ideas?


MacBook Pro 13″, macOS 10.14

Posted on Jun 26, 2020 6:46 AM

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Posted on Jun 26, 2020 2:08 PM

Most likely a hardware failure which will need to be repaired by Apple or an AASP. Use an external USB keyboard until the computer can be repaired.


Try an SMC reset and a PRAM reset. May not be possible if keyboard isn't recognized, but sometimes the keyboard will work before macOS boots.

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MacBook Pro 2017 13inch Keyboard stopped responding

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