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CC on Apple app not working on Roku

Can't seem to enable closed captioning for the Apple TV+ channel on Roku. The Apple support doc doesn't have anything on Roku. I can set the style in the Apple app, but I don't see an option to actually enable it. (It is set to enabled in the Roku settings, but that doesn't seem to affect the Apple app.)

Posted on Jun 27, 2020 1:29 PM

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Posted on Jun 28, 2020 6:31 AM

The links provided above cover third party streaming devices (Roku, Fire TV) specifically, along with the app on smart TVs, and should have the same functionality across these devices as much as possible on the host OS.

  • There is an on/off setting in Accessibility for the default appearance of closed captioning.
  • Additionally, one can change the setting for the currently playing content at any time by choosing a different subtitle track or closed captioning.


Not all content has closed captioning. Could it be that made a difference between the two Rokus?

Are these two Rokus running the same version of the Apple TV app?

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Question marked as Best reply

Jun 28, 2020 6:31 AM in response to freda263

The links provided above cover third party streaming devices (Roku, Fire TV) specifically, along with the app on smart TVs, and should have the same functionality across these devices as much as possible on the host OS.

  • There is an on/off setting in Accessibility for the default appearance of closed captioning.
  • Additionally, one can change the setting for the currently playing content at any time by choosing a different subtitle track or closed captioning.


Not all content has closed captioning. Could it be that made a difference between the two Rokus?

Are these two Rokus running the same version of the Apple TV app?

CC on Apple app not working on Roku

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