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External monitor not detected by Bootcamp

I have a Early 2013 Macbook Pro running Catalina and Windows 10 (Bootcamp 6.0).  I recently obtained a Caldigit TS3 docking station and connected it to my MBP with an Apple TB3-to-TB2 adapter.  I connected my HDMI monitor to the Displayport on the TS3 with an active DP-to-HDMI adapter.


Everything works flawlessly when running Catalina – all of the devices connected to the dock (USB mouse/keyboard, HDMI monitor, eSATA hard drive, Ethernet, speakers) are recognized and work as expected.  When I run Win 10, everything works except the HDMI monitor; the monitor is not

detected by Win 10. 


To troubleshoot, I connected the monitor directly to the MBP’s Thunderbolt port with a TB-to-HDMI adapter.  Running Win 10, when the MBP starts up the monitor is not initially detected, but if I toggle the monitor off and on, the MBP recognizes it and it starts to work.  I tried this same trick (toggling the monitor off/on after start-up) when the monitor was connected to the dock's DP, but that did not work. Running under Catalina, the monitor works flawlessly with the TB-to-HDMI adapter, recognizing the monitor on start-up.


I downloaded the Apple drivers using Bootcamp Assistant and re-installed them on my Bootcamp instance to be sure I was using the most updated drivers.  Unfortunately, this did not solve my problem.  The Thunderbolt driver version is 5.1.4.0 (2/23/2015); I assume that this is the latest driver since I just downloaded and installed them.


Any ideas on what I can try to get the monitor to work with Bootcamp?  I thought that I adapter "chain" (MBP TB --> TB cable --> TB2-to-TB3 adapter --> Caldigit TS3 (DP) --> DP-to-HDMI adapter --> HDMI monitor) was too long, but it works for Catalina. I am willing to try almost anything – I have my Bootcamp image backed up with Winclone so I can restore things if something gets screwed up!


Thanks!

Windows, Windows 10

Posted on Jun 27, 2020 2:17 PM

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External monitor not detected by Bootcamp

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