Disable Bluetooth keyboard

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Disable Bluetooth keyboard

I have a Mac desktop computer with High Sierra just installed. At sign-in, the wired keyboard is not typing/entering any letters in the password field. Then the Bluetooth keyboard message pops up and I can’t do anything else. Except for a restart. There is no menu bar, so I can’t go in system preferences to change Bluetooth settings.

I’ve tried all three USB ports and I get the same Bluetooth keyboard Message. The mouse still works in the USB. The wired keyboard worked just fine until now.

iMac Line (2012 and Later)

Posted on Jun 28, 2020 5:47 AM

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Answer 1

Top-ranking reply

BDAqua

Level 10

250,253 points

Jun 28, 2020 9:17 AM in response to Bravenewworld1

It's not seeing the USB KB & figures you must want a BT one.

1.. Shut the machine down.

2.. UNPLUG the power lead to the computer and any peripheral devices.

3.. leave it for 10 minutes.

4.. Hold power Button in for 10 seconds

5.. Connect everything back up and restart.

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Answer 2

BDAqua

Level 10

250,253 points

Jun 28, 2020 2:59 PM in response to Bravenewworld1

Do you have another KB to try? Even a cheap PC KB?

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Answer 3

Jun 28, 2020 5:46 PM in response to BDAqua

Hi BDAqua,

Yes the PC kB did the trick. I’m wondering if there is a kink in the usb cord for the kB. I’ll be trying a double usb cord before I toss the apple kB.

thanks for all your help.

God Bless

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Answer 4

Jun 28, 2020 11:33 AM in response to BDAqua

Dear BDAqua,

I followed your suggested remedy and I still receive the same response as before.

Any next steps?

thanks!

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Answer 5

BDAqua

Level 10

250,253 points

Jun 28, 2020 6:13 PM in response to Bravenewworld1

Good work... I have a pile of no worky Apple KBs, personally I'll never have another one.

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Disable Bluetooth keyboard

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