Apple-tv app on Samsung tv suddenly stopped working
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
Apple Event: May 7th at 7 am PT
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
I called Apple first who told me to contact Samsung. Samsung told me to reset Smart Hub and pull out the plug for 30 minutes. This did not help. I called them back and they did factory reset from remote support. And then they told me to leave the tv unpluged for one hour. I doubt it will work. I think it is Apple who has problems.
Prime works fine on the Samsung.. Anyone contact Samsung to ask them if everything is fine at their end? That's what the apple support team adviced me to do.. 😳
Google Play works... I tried to reset and reinstall.. It won't even let me install. Sad...
Please let me know if the remote reset works after leaving it unplugged for an hour. sounds like voodoo to me.
I am face if the same problem. First they told me to reset the TV now the app won’t installing.
Don’t bother. It will not solve the issue.
No, it did not work. Apple support is looking in to it. So we just have to wait.
Same issues on my end.
Same with mine today. Spent one hour on phone to Apple then said was issue with the Samsung TV. 1 hour 40 mins later still chatting with Samsung........
Same with mine Apple TV app haven’t been able to go back into it all day/night (Australia here)
Same here . No Apple TV+ , no Apple Music . I have done reset to factory default settings . Nothing ! Now I can’t either install the apps
The same... 🤷♂️
Same here..
Same issue here
Same case for me and also with Amazon Prime Video
Los mismo desde Chile
Apple-tv app on Samsung tv suddenly stopped working