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Apple-tv app on Samsung tv suddenly stopped working

My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?

URU7100,

Posted on Jun 29, 2020 4:19 AM

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Posted on Jun 29, 2020 6:37 AM

I called Apple first who told me to contact Samsung. Samsung told me to reset Smart Hub and pull out the plug for 30 minutes. This did not help. I called them back and they did factory reset from remote support. And then they told me to leave the tv unpluged for one hour. I doubt it will work. I think it is Apple who has problems.

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Apple-tv app on Samsung tv suddenly stopped working

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