i have a problem with my previous i phone xs where i replaced it about month ago with anther one from the model,but i lost the photos and contacts numbers on it . how can i recover it fromthe pervious phone

i want backup my photos and numbers please

iPhone XS

Posted on Jun 29, 2020 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2020 5:43 PM

If you were syncing Photos and Contacts with iCloud, have you signed into Settings/Your Name/iCloud using the same Apple ID, and turned syncing on? The iCloud sync is very, very slow and could take a couple of days or more. Photos can take even longer.


If you weren't syncing with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 5:43 PM in response to saud1397

If you were syncing Photos and Contacts with iCloud, have you signed into Settings/Your Name/iCloud using the same Apple ID, and turned syncing on? The iCloud sync is very, very slow and could take a couple of days or more. Photos can take even longer.


If you weren't syncing with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i have a problem with my previous i phone xs where i replaced it about month ago with anther one from the model,but i lost the photos and contacts numbers on it . how can i recover it fromthe pervious phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.