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Have apple watch series 1 and it won't connect to my iphone 11. Tried doing the update and it just keeps spinning. Suggestions. I have reset, I have tried it all.

Have apple watch series 1 and it won't connect to my iphone 11. Tried doing the update and it just keeps spinning. Suggestions. I have reset, I have tried it all.

Posted on Jun 30, 2020 8:26 AM

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Question marked as Best reply

Posted on Jun 30, 2020 9:35 AM

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here is three proven solutions from other forum members.


Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

1 reply
Question marked as Best reply

Jun 30, 2020 9:35 AM in response to msmomof2

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here is three proven solutions from other forum members.


Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

Have apple watch series 1 and it won't connect to my iphone 11. Tried doing the update and it just keeps spinning. Suggestions. I have reset, I have tried it all.

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