Apple TV app for roku: display is zoomed in

This happened to me which is why i found this thread.

This worked for me, hopefully it works for you.

Somehow my settings on the Roku got set for 720, when i switched them to 1080P the resolution on the apple + app fixed itself.

I switched to Auto (It would not let me manually change to 1080) and with auto it changed to 1080 (go figure) and then appleTV worked fine

I DO NOT see the answer/solution to the question that is being asked!

Hopefully Apple might see this and investigate. I contact Roku and they said that Apple updates the application, not Roku, and was subsequently directed here.

What is being said here is that the LANDING SCREEN, MAIN MENUS, OPTION SCREENS are scaling to a higher resolution. From what I can tell this higher resolution is indeed 1080p (I verified this by connecting to a 1080p monitor). Other Roku applications (i.e. Disney+, Hulu, Netflix) work properly in 720p.

The desired video resolution in question is that the EndUser (the one asking the question) wants is 720p, not 1080p!

I also tried the following:

Checked that the Roku Software and Apple TV software is on the latest versions

Restarted the Roku Streaming Stick + several times

Deleted the Apple TV application from Roku and re-installed it at least 2X

Here are some screenshots to better illustrate the issue.

https://imgur.com/a/jqcNLJM

Any help would be greatly appreciated I'm sure to all here who have asked the question(s).

I have the same issue: it seems that the Apple TV app is scaling for an higher resolution the landing screen, the main menus, the options menus, the login-scree and even the subtitles. I am using a Roku TV Stick Ultra and a 720p TV.

In the settings of the Roku the resolution has beer correctly auto-detected as 720p, and the rest of the apps (Disney+, Netflix among others) work fine

Again, the question/issue is that the desired resolution is 720p, not 1080p- We know it works in 1080p... As stated, the problem is only occurring at the main menu screen and options, etc. Video plays fine (if you can select it). And other Roku apps such as Netflix and Hulu work fine at 720p. As far as I can tell it's an issue with the Apple TV app for Roku...

You are correct! I just posted the same issue. Just found this thread. Same issue. Has nothing to do with 1080P. I have a 2009 Insignia which does not support 1080P! Frustrating that it only happens with Apple TV. All other streaming channels work flawlessly. Pic one enlarged. Cant access libarry. Pic 2 normal which is on my other 4 roku's thankfully.

@DocX36 my TV is only 720 also, but I tried switching to auto detect, which said my HDMI is capable of 1080 (which is true, even though my TV isn't} and it worked and everything looks right. I was just testing to see what happened, because like you I thought there wasn't an answer. But it seems to be the answer, it just wasn't clarified for those of us without 1080 TVs.

I’m having the same issue. I have bought an extensive library of movies from the iTunes Store & I can’t access 1/3 of them. It’s so frustrating.

You’re a genius thank you

I do not see an answer other than get a new TV. What is the answer

Thank you! This worked for me!!!

You're welcome!

My TV is 1080p, but Apple doesn’t like that resolution. I set auto-detect and it chose 1080p, but Apple didn’t like that. I set to 780p and Apple liked that. Just play with your settings until you find the one Apple will play with your device/TV. (It’s probably different for everyone)

EUREKA! Problem solved. Thank you so much