iPhone storage keeps going back to full after deleting many things daily

I have an iPhone XS 64 GB running on the latest firmware (iOS 13.5.1). I also have 200GB of iCloud storage that I use across all my apple devices. I still have over 100GB of free storage left on my iCloud. For the past couple of weeks, my iPhone has repeatingly been telling me that my iPhone storage is full. All my photos are saved in the cloud. I have deleted many and emptied out the recently deleted in my phone. It gave me the option to offload unused apps to iCloud, which freed up 7GB, but then a couple days later it claimed my storage is full again. I also deleted some apps too in hope it would free space. In addition, I cleared my safari history and website data which freed 5 GB, but then the next day my phone storage went back to full. I have deleted conversations and big files, yet theres no help in that. I look at whats using the most memory on my phone storage through the settings app and tried to delete some stuff. I have also deleted some apps and reinstalled them to clear some of those apps memory. I searched many thing online on how to free up memory. It says my system memory is 6.77GB and "Other" is 31.21GB. I noticed that the "Other" section keeps increasing. When I deleted the Safari History and Website data, the "Other" section went down to 27GB then the next day it refilled to 32GB. At this point, I am convinced the phone is trying to fill up my memory with something every time I delete anything. Nothing is working and it is getting frustrating. Can someone help me out with this?

iPhone XS, iOS 13

Posted on Jul 1, 2020 10:11 AM

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Posted on Feb 6, 2021 10:49 AM

I had the same issue, I have been able to solve it. Doing an iphone reset is not strong enough to clear the “others” sometimes.(for whatever reason that is I don’t know)

So this is what I did I backed up and restored my iPhone on iTunes and that was able to wipe the “others” from my storage.

  1. Just run your iPhone on iTunes on your MacBook or windows device
  2. Click on your iPhone
  3. click restore iPhone
  4. There will be an option telling you to back up before restore, if you have done that already just go to restore without back up
  5. When you click on restore iPhone, iTunes will download the software needed to restore your iPhone; this will take a while, it took me like 4 to 5hours probably because of network issues. It may be less depending on how fast your internet is.
  6. When it starts downloading don’t pause or move the phone till it’s finished
  7. When it’s done the software will wipe your phone and restore it to factory reset and that will wipe the “other” storage problem

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115 replies

Jan 12, 2021 12:27 AM in response to Lawrence Finch

Dear Mr. Finch, no I did not, if anything I removed stuff from the Mac. I used to have more data on the Mac before, way more than my iPhone capacity but it never filled the storage. There is one thing which when I change solves or makes the problem return, I have tried it countless times. It is the toggle to start using iCloud drive on the iPhone, when I switch it on, it fills my storage within two days, when I switch it off, my phone has loads of storage to use. I appreciate your trying to help, but you don't seem to have the solution to my problem. You don't need to solve everyone's problems, don't worry. Thanks for your time.

Jan 25, 2021 12:14 AM in response to mehde112

I have the same issue.. it has been going on for a couple of months now.. i would get notified that my storage is full but i am sure i should have up to 2gb to spare.. the only recent addition to the list of installed apps is a mere estimated 200mb.. so i would hit the files and delete some photos and videos and apps from time to time but just a few moments later i get the full storage notification again and now it appears to be more full than ever.. first time i had the prompt, it said i have only less than 50 mb to spare.. so i cleared and deleted so apps and did gain a few more space, but a few minutes i was notifie that i have literally zero mb to spare.... like what was that supposed to mean? What did i do to fill up those cleared up memory again? Nothing.. does someone have an explanation?

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iPhone storage keeps going back to full after deleting many things daily

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