Private button greyed out with Screen Time activated

Hi,


I was using Screen Time on my iPhone to make a tutorial video for it. I noticed when I launched Safari and tapped on the tabs icon, I noticed that the Private tab button was greyed out.



I had no restrictions toggled on the Content & Privacy Restrictions tab located in Screen Time in Settings. I know the answer could be that it is automatically enabled due to privacy, but I just want to be sure here.


iPhone 7 Plus

Posted on Jul 3, 2020 4:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 3:53 PM

Hello FinTGM,


We see that you're unable to select the option for private browsing when using Screen time. We understand your concern with this, and we'd be happy to help.


This sounds like a setting that is enabled that is stopping you from using Private Browsing.


Let's have you go to Settings > Screen Time > Content Restrictions > Web Content, see if you change to “Unrestricted Access” if the issue is resolved.


If not, respond back with some more details. Have you been able to do this in the past without an issue? Which version of software are you currently using?


We look forward to hearing back from you.

2 replies
Question marked as Top-ranking reply

Jul 7, 2020 3:53 PM in response to FinTGM

Hello FinTGM,


We see that you're unable to select the option for private browsing when using Screen time. We understand your concern with this, and we'd be happy to help.


This sounds like a setting that is enabled that is stopping you from using Private Browsing.


Let's have you go to Settings > Screen Time > Content Restrictions > Web Content, see if you change to “Unrestricted Access” if the issue is resolved.


If not, respond back with some more details. Have you been able to do this in the past without an issue? Which version of software are you currently using?


We look forward to hearing back from you.

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Private button greyed out with Screen Time activated

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