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Level 1

21 points

music app draining battery with iphone 11, ios 13.5.1

I have an iPhone 11 Pro (7 months old). IOS v 13.5.1. In just the past few days, the Apple Music app has started sucking the life out of my battery. Today, after fulling charging the battery, and using my phone minimally, the battery was down to 25% after 6 hours. The Battery stats page shows that the Music app background activity had used 81% of that.

Since this started happening, I have restarted the Music app, rebooted the phone, uninstalled & re-installed the music app (which also uninstalled all my music). I am not currently playing or downloading any music; but the problem persists. I did not make any significant changes to my phone prior to this happening (although automatic app update is enabled).

iPhone 11 Pro

Posted on Jul 6, 2020 3:58 PM

Best reply

Paul Roberts1

Level 1

49 points

Posted on Jul 7, 2020 5:42 AM

Since the Music app was still 100% active in the background all night (even after I deleted it) I have signed out of iTunes and app stores on the phone, now the background battery drain has stopped. As you can see Music (recently deleted app) was draining the battery all night. I signed out of iTunes and App stores at 7am and now the battery is normal again - although I have no Music app which isn't great. This is also the case on my work iPad so it is affecting my 3 iPads and iPhone.

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20 replies

skendri

Level 1

4 points

Jul 13, 2020 8:12 AM in response to Folsom

I had this same problem with my iphone7 that is less than a year old. My battery would be drained to 10% before 11am after charging to 100% overnight. I went to Settings>Battery and it said that >75% of my battery was being used by the Music App for "background activity". After reading several troubleshooting posts, I figured out it was due to the fact that I used to have an Apple Music subscription (I did the 3 month trial), but I recently cancelled the subscription. This was causing my iphone to constantly try and sync my library to apple music even though i no longer had a subscription, so it would just try to sync, fail, and repeat for eternity causing my battery to drain.

To fix this, go to Settings>Music and TURN OFF the "Sync Music Library" option. This should stop the constant process of trying to sync and failing. If you go back into Settings>Music you will see that the "Sync Music Library" option isn't even there anymore! meaning that this is a bug in IOS as this option should no longer be activated if you cancel an apple music subscription, but for some reason it stays ON and constantly drains your battery from trying to constantly update a library that no longer exists without your subscription to Apple Music.

Jul 17, 2020 6:44 PM in response to Folsom

So my music app is draining my battery as well, although I was not listening to music. I am not super tech savvy, but I turned my background app refresh to Wi-Fi only, , but you could probably just turn it off altogether if you want, logged off of iTunes, then logged back on, powered off my phone, then powered it back on and 24 hrs later checked my battery usage and my music app used 0 battery life, great! BUT the “Garage Band” app suddenly used 45% of the battery life! Don’t even know what that app is and I’ve never used it, so I deleted it. Hopefully that is the end of this problem

Jul 7, 2020 4:13 PM in response to nebula_84

After you did this are you able to download songs as well? I haven’t been able to download anything and the Music app has been constantly draining my battery.

Jul 7, 2020 5:27 PM in response to Paul Roberts1

Downloading music also seems to be working fine for me

lanky44

Level 1

12 points

Jul 8, 2020 12:36 PM in response to v2nn2e

Thank you doing these steps has resolved it for me to :)

music app draining battery with iphone 11, ios 13.5.1