facetime muting other person when I talk

I'm on Facetime with someone and when I talk the other person gets muted. We both can't talk at the same time. I'm on my MacBook Pro and they're on an iPad. How can this be fixed?

MacBook Pro 15″, macOS 10.13

Posted on Jul 6, 2020 9:39 PM

Reply
1 reply

Jul 10, 2020 11:45 AM in response to Mr.DS

Hi there, Mr.DS,


Thanks for posting in the Apple Support Communities. We see that you are having trouble with FaceTime calls from your MacBook Pro. Specifically, you cannot talk at the same time as the other person. We're happy to help.


Based on what you've designed we would recommend using the steps in If FaceTime isn't working on your Mac - Apple Support to troubleshoot the issue on your end.


Cheers.

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facetime muting other person when I talk

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